How to Remove a Charge-Off From Your Credit Report - SmartAsset (2024)

How to Remove a Charge-Off From Your Credit Report - SmartAsset (1)

It’s not always easy to keep up with your finances. Sometimes one late payment turns into two or three. When creditors feel that you’ll never repay them, they often close your account and send your debt to a collection agency. This is known as a charge-off. If you’ve landed in this predicament, you can still get out of it. However, your finances will still be affected and fixing it will take some work on your part.

Consider working with a financial advisor to modify or create a personal budget and manage debt.

What Is a Charge-Off?

A charge-off is what happens when you fail to make payments for several months in a row on a loan or credit card. Essentially, the creditor records that debt as a loss in its books and closes your account. It does this because it’s come to believe that you won’t ever repay the debt.

However, that doesn’t mean it’s forgotten. Even though your account is closed and the creditor reports it as a loss, you must still pay back what you owe. At this point, creditors send a delinquent debt to a collection agency. The collection agency will then continue to hound you for money. Unluckily for you, all of this activity is reported to credit bureaus which then reflects negatively in your credit report.

A charge-offadversely affects your credit score pretty heavily, sometimes by more than 100 points. All your missed payments, a closed account and the debt sent to a collection agency showcase bad credit behavior. You’ll want to avoid charge-offs, especially if you have a higher credit score. Usually, the higher your score, the more you have to lose from bad credit behavior.

A charge-off remains on and affects your credit report for seven years. This makes it less likely for other creditors toextend favorable lines of credit to you. Unfortunately, that can mean higher rates and payments and more money spent over the life of your loan. Often, you won’t even qualify for loans, like mortgages, with a charge-off or other outstanding debts on your report.

How to Remove a Charge-Off From Your Credit Report: Negotiate It

How to Remove a Charge-Off From Your Credit Report - SmartAsset (2)

If you’ve ended up with a charge-off on your credit report, it’s not the end of your financial world. There are steps you can take to lessen the harm it does to your credit. For one, you should start by making sure the charge-off is accurate. Unfortunately, mistakes are often made when it comes to credit reports. Because of this, a charge-off could end up on your credit report when you don’t even have a delinquent account. Other times, a charge-off can remain on your report even after seven years have gone by. In that case, you’ll want to contact the creditor and the credit bureaus to have it removed.

If the charge-off exists on your report a result of your own error, you have a few options. One option is to scour the charge-off entry for any mistakes. If even the smallest detail is incorrect, you can dispute the whole entry. This includes account numbers, names, addresses, etc. If you find an error, you can dispute the entry with the credit bureaus and the creditor to have it fixed or removed. If they cannot verify a piece of information, the whole entry must be removed. You’ll want to keep records of the errors and all your correspondence. If the creditor agrees to remove the entry, get the information of everyone you speak to and when you spoke to them. Be sure to obtain that agreement in writing as well.

You will also want to check whether the amount you owe in the charge-off entry is correct. Perhaps you made a payment that lessened your debt, but wasn’t reflected in your credit report. Other times, collection agencies can add on extra fees or interest. Sometimes your report can list the same charge-off, but as due to multiple collection agencies. This is because your debt has been sold and moved around, but you only need to pay one company. In any case, contact the original creditor to make sure the entry reflects exactly what you’ve paid, what you owe and who you owe it to.

Check out the best balance transfer credit cards.

How to Remove a Charge-Off From Your Credit Report: Pay It

Sometimes creditors won’t remove a charge-offfrom your credit report. In that case, you may have to pay it. However, this doesn’t mean you always have to pay the full amount in one go. For many people, paying the full amount isn’t even feasible.

In an interview with SmartAsset, Tiffany Aliche, the personal finance blogger behindThe Budgetnista, advised that when paying off debts, you should be honest with the creditor.

“Giving them a call to say what you can do” is better than ignoring the debt, she says. For example, if the creditor is asking for $300, but you can only pay $60 a month, a creditor may just take that deal. If they don’t, “sometimes you just have to hang up and speak to the next one,” Aliche said.

If you do have the funds to pay off the entire debt, that may be your best bet at getting it removed. Creditors are usually more willing to remove a charge-off when you can pay more rather than less of the debt. This is known as “pay for deletion.” Again, you should ensure you speak with someone with your creditor’s company who can delete the entry. Before you pay anything, you should receive the agreement in writing. You have a lot to gain from paying the charge-off sooner rather than later, to prevent a prolonged weight on your credit score.

Keep in mind that when you pay a charge-off in full, that doesn’t necessarily remove it from your credit report. You may have to request and argue your case to have it removed. Otherwise, it will remain on your report as a “paid,” “closed,” or “settled” charge-off.You may also ask your creditor to “re-age” your debt. This will make it look as though you paid off the debt earlier than you did.

How to Remove a Charge-Off From Your Credit Report: Wait It Out

How to Remove a Charge-Off From Your Credit Report - SmartAsset (3)

If none of the above strategies have worked on your creditor, then you can wait it out. Charge-offs can remain on your credit report for up to seven years. Once that time frame is up, it must be deleted.Certainly,having such a negative entry on your credit report for seven years isn’t ideal. But as time goes on, the weight that it has on your score lessens a bit. Its existence on your credit report will still limit your access to big loans, though.

The Bottom Line

You are responsible for your debts, no matter how far behind you’ve gotten. Ideally, you’ll avoid falling so far into debt that a creditor sends your account to collections as a charge-off. Butshould you land yourself with a charge-off, it’s important you work to remove or lessen its harm as soon as possible. Contact your creditors and the credit bureaus directly and immediately, keeping records of everything. Otherwise, you could be barred from getting a mortgage or auto loan for seven years.

Tips for Managing Debt

  • A financial advisor can offer valuable insight and guidance on debt management. Finding one doesn’t have to be hard.SmartAsset’s free tool matches you with up to three vetted financial advisors who serve your area, and you can interview your advisor matches at no cost to decide which one is right for you. If you’re ready to find an advisor who can help you achieve your financial goals, get started now.
  • Be sure to make payments on time and in full as much as possible. That way, you don’t add on more and more to what you owe. If you need help making a payment plan, online debt calculators can lead you in the right direction
  • If you’ve not yet reached a charge-off, you may want to look into a balance transfer card. This allows you to transfer a loan balance to the card that has a time period where you can pay off your debts without a hefty interest rate.

Photo credit:©iStock.com/Geber86,©iStock.com/Tempura,©iStock.com/Martin Dimitrov

How to Remove a Charge-Off From Your Credit Report - SmartAsset (2024)

FAQs

How to Remove a Charge-Off From Your Credit Report - SmartAsset? ›

Removing a Legitimate Charge Off

Is there any way to get a charge-off removed from credit report? ›

What you can do is contact your original creditor. You can ask them—very politely—what it would take in order to have the charge-off removed. At the very least, they'll likely ask you to pay back at least a portion of what you owe. In this situation, some creditors may offer a “Pay for Delete” agreement.

Can you pay to delete a charge-off? ›

Creditors are usually more willing to remove a charge-off when you can pay more rather than less of the debt. This is known as “pay for deletion.” Again, you should ensure you speak with someone with your creditor's company who can delete the entry. Before you pay anything, you should receive the agreement in writing.

How to rebuild credit with charge-offs? ›

But the good news is that as charge-offs and other negative information ages, its overall impact can lessen. In the meantime, you can work on rebuilding a positive credit history by doing things like paying your bills on time, keeping your credit utilization ratio low, and limiting how often you apply for new credit.

How many points will my credit score increase when a charge-off is removed? ›

There's no concrete answer to this question because every credit report is unique, and it will depend on how much the collection is currently affecting your credit score. If it has reduced your credit score by 100 points, removing it will likely boost your score by 100 points.

What is the 609 loophole? ›

Specifically, section 609 of the FCRA gives you the authority to request detailed information about items on your credit report. If the credit reporting agencies can't substantiate a claim on your credit report, they must remove it or correct it.

What is a goodwill letter for charge-off? ›

A goodwill letter is a written correspondence that asks creditors to remove negative remarks from your credit reports. Key points: A goodwill letter is more likely to work on smaller negative items, such as late or missed payments. The creditor has no obligation to honor or even respond to a goodwill letter.

How can I get a charge-off removed without paying? ›

If you need to remove an illegitimate charge-off or any incorrect information, you must file a dispute with the credit bureau that produced the report with the erroneous item. You can also file a dispute directly with the creditor.

How do professionals remove charge-offs? ›

Steps to remove an accurate charge-off from your credit report
  • Determine the details of the debt. First, you'll need to collect all the charge-off debt details. ...
  • Negotiate a pay for delete charge-off agreement. ...
  • Get any agreement in writing.

Should I pay a 6 year old charge-off? ›

Paying off old debts before they reach the statute of limitations or credit reporting deadline can positively influence your payment history, a significant factor in your FICO score. This move can boost your credit score and contribute to a healthier credit profile.

Can you buy a house with a charge-off on your credit? ›

Most lenders want a borrower to have a DTI below 43%. With exceptions, your lender may require you to pay off any collections and charge-offs on your credit report. Even if your DTI is within a healthy range, the loan officer may indicate collection items are delaying loan approval.

Is it true that after 7 years your credit is clear? ›

Highlights: Most negative information generally stays on credit reports for 7 years. Bankruptcy stays on your Equifax credit report for 7 to 10 years, depending on the bankruptcy type. Closed accounts paid as agreed stay on your Equifax credit report for up to 10 years.

Do charge-offs go away after 7 years? ›

After seven years, a charge-off will disappear from your credit report automatically. If waiting seven years is not an option for you, try to speak to the company that placed the charge-off on your account and negotiate a repayment plan.

Why did my credit score go up after a charge-off? ›

Once you have paid off the entire amount, you can ask the credit bureaus to change the account status to: paid in full, balance zero. The account will still show that it was charged-off for seven years, but your credit score will improve and future lenders will look more favorably at your status.

What is pay to delete? ›

Key Takeaways. Pay for delete is an agreement with a creditor to pay all or part of an outstanding balance in exchange for that creditor removing negative information from your credit report. Credit reporting laws allow accurate information to remain on your credit history for up to seven years.

What is a goodwill deletion? ›

What is a goodwill letter or late payment removal letter? In a goodwill letter, sometimes called a late payment removal letter, you ask the creditor that reported your late payments to remove the derogatory mark from your credit reports.

Should I pay off closed accounts? ›

While closing an account may seem like a good idea, it could negatively affect your credit score. You can limit the damage of a closed account by paying off the balance. This can help even if you have to do so over time.

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